Guildford, United Kingdom
207 Epsom Rd, Merrow
$$
+44 1483565111
N/A
Usually okay service but today received wrong pizza! ( Not sure how you can confuse Hot & Spicy and Cheese & Tomato!! They don't sound the same). Call taker in denial of course, although would send replacement pizza but I decided no thanks! Don't want any unwanted surprises on the toppings. Waste of money and very disappointing!
like
Fantastic and flavorful food, I like the atmosphere this spot has, and the employees were friendly. Will surely eat here again.
We've been going here since it opened and we've never had a bad experience. The staff are always so friendly and nice and the pizzas never fail to please. This is the best Domino's!
Terrible service, beware of ordering from here as their drivers aren’t delivering pizza. Ordered from the Epsom Road shop, via the app at 3pm for a 5pm delivery. Didn’t turn up although app showed the driver leaving the shop at 5pm and driving in the vicinity, but sitting stationary in a local car park for half an hour before driving off again!? Asked for a refund from the manager of Dominos Epsom Road as nothing arrived. She said they couldn’t do that as the pizza had left the restaurant. They acknowledged and could see via the app the route the driver had taken and how they had gone to random places and sat stationary for half an hour at one spot and 15 minutes at another. Finally said they would refund the 30 but would take 14 days to do so and there was nothing else they could do. Asked if they could send out a new delivery and they said it was busy and would take an hour. Not easy to explain that to young children excited about pizza treat on a Friday evening! Something very dodgy going on with this franchise of Domino’s and their drivers. Be very wary of ordering from them.
I'd been put off Domino's from another nearby location for a long time after a couple of bad experiences, so was very pleased to discover this one closer to me. Used them quite a few times now, very happy indeed.
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