Diss, United Kingdom
Mile Rd
N/A
+441953861177
**UPDATE** As you can see below, the customer service, despite being delivered the wrong mattress, was good. 3 months down the line, after buying a mattress that supposedly lasts 3-5 years due to it being a cheaper one of their stock, my back is in PIECES. Every single night I am struggling to sleep because the mattress has lost its firmness as is just dipped rather than rising back up. I am currently on painkillers from the drs because my back is so bad and I have done absolutely nothing different, apart from change my mattress. I honestly feel like sleeping on the floor would be more comfortable. When my husband and I went in to try out some mattresses, we were kindly greeted and offered assistance with what we were looking for. We were then able to have a try and look around on our own, without the feeling of any pushy sales or over the top priced stuff!! Our order was in stock and was delivered within the week, but it was delivered as a double and not a king size. Soundsleep promptly rectified this and delivered us the correct size on the same day and also apologised. Great customer service and would definitely use them again and again!!
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Was able to wonder around without getting pestered. Lady came over to help, escorted me to where I needed to be. Answered any questions I had, then left me be to browse until I had chosen my new bed. I Cannot Wait for it to arrive. Very Friendly And Polite, Thank You.
Knowledgeable, honest, helpful with out the hard sales guff and reasonably priced quality stock. Arranging delivery asap with clear and straightforward timescales. Much better than the chain store big boys.
Very helpful staff. We were looking for a single mobility adjustable bed. They are never going to be cheep, but having looked elsewhere what Soundsleep have are good quality and reasonably priced.
Helpful and friendly team with good service. Good selection of beds and bedroom furniture
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