Club Volleyball Gear

Leslie

If I could give negative stars, I would. I ordered a replacement ball for a spike trainer on 9/23/17, got the confirmation e-mail and money debited from my account on 9/25/17. By 10/1/17, I had not received any type of status update, so I call the number on the website and got "all reps are busy" voicemail so I left a message. Also e-mailed the company the same day asking for a status update with no answer. Tried to call the 888-number on their website numerous times with no answer. Tried live chat, didn't work either. Tried live chat on the website again on 10/19/17 and a different phone number was listed, so I called it. A guy named Mike answered and stated they were running behind on orders, but he wasn't in the office to check the status of my order, but to e-mail him and he would check on it. I e-mailed him with no response. I finally got in touch with the same guy today (10/31/17) through the 888-number and just told him I wanted a refund. Terrible, terrible service!

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