Deventer, Netherlands
Hamburgweg 2
N/A
+31570769053
I had two dakkapellen installed by Dakkapel.nl and I’m delighted with the result! Everything ran smoothly, from the professional advice when deciding which materials to use, until the installation day when the crew had the job done in less than 4hrs!! Easy order process, professional service and one of the most competitive prices in the market. Will surely refer Dakkapel.nl to my friends in The Netherlands :)
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I had a horrible experience with this company. They caused a lot of damage to my house while installing dakkapel but they are not responding to cover the damage after I made the payment for the dakkapel. It has been almost 4 months and I have not received any response from them. Before installing the dakkapel, they cut open my roof and didn’t cover it when it rained, even after I went and asked them to cover it. Due to heavy rain, my house had a lot of damage due to water filling on the house. I immediately informed this to their office and about the lapse from their workers. The office confirmed that their insurance company will cover this damage and I don’t have to worry. I was waiting for the confirmation from their insurance company. But the next day they threatened me to make the payment. The communication was very unprofessional and rowdy type. Few weeks after I made the payment, their insurance company confirmed this kind of damage will not be covered by the insurance company and dakkapel.nl needs to cover this. Since then, I am not able to get any response from these guys. This has been almost 4 months and I am still not able to get a response from these guys. I strongly advise all to stay away from this company and spare themselves this horrible experience. I am trying to take legal action on them. Update: within 5 hours of writing the review, I got the call from Ewout who now says, he won't process my request for damage compensation because of my review. I wonder if this is how Dutch companies really work and if there is no control on these companies and their employees. I have the recording of the call fr Ewout. I wish I could post the recording. But I assume it will help me with the legal steps. Any suggestions from any law abiding citizens would be helpful.
We met Ewout and we talk with him about material and parts and prices. We decide for kunstof material, one of the most resistant to the weather conditions. He take care about all the document and permits. Finally on the 13 Feb 2019 the company was at my address to placed the dakkapel. I' m always fascinated about this typical Dutch structure. The team was on time early in the morning, they work hard but they were also very friendly. At 13:00 everything was places and we fell very happy about the final result. I strongly recommend Dakkappel. NL for your future project. Gianluca P.
We waren op zoek naar een dakkapel voor wat ruimte voor een extra slaapkamer. Naar wat zoeken op internet kwamen we uit bij dakkapel.nl. na een vrijblijvend gesprek met jullie verkoper waren we meteen om! Even de complimenten voor jullie verkoper want die weet waar hij over praat en denkt goed met je mee, complimenten! Lang verhaal kort. Van begin tot het eind echt heel goed geholpen, en de jongens die de dakkapel hebben geplaatst hebben vakwerk afgeleverd. Als je twijfelt waar een dakkapel te bestellen is dit bedrijf zeker een aanrader.
Wij hebben 2 Trespa dakkapellen laten plaatsen door Dakkapel.nl. De intake ging vloeiend, dezelfde dag al een offerte in huis! Na akkoord offerte, werd voor de voorzijde de vergunningsaanvraag geregeld van A tot Z. De definitieve invulling van de dakkapel (panelen, maten kozijnen, draaikiepramen) was allemaal maatwerk. De plaatsing kon al vrij snel na ons akkoord op de werkvoorbereidingstekeningen. De rolluiken in zelfde kleur zijn superstrak weggewerkt in het boeideel. Op de dag van plaatsing (beide dakkapellen) kwamen de jongens om 7:00 uur en waren om 12:30 alweer klaar! Aanrader: goede prijs, goede service en communicatie en vriendelijk personeel. Mooie kwaliteit!
Na een hoop aantal bedrijven te hebben gebeld, durfde Dakkapel.nl Deventer wel de uitdaging aan! Omdat ik in een autovrije straat woon, durfde veel aannemers niet om onze oude dakkapel te vervangen. Dakkapel.nl werkt transparant, vertrouwd en helder. Zeker aan te raden! Op de dag van plaatsing was het team om 7:30 aanwezig, en rond 16:30 was alles afgerond!
Werk hier al jaren met veel plezier!
Zeer professionele medewerkers, erg vriendelijk en werken heel hard, twee dakkappelen geplaatst en om twee uur was het klaar. Heel blij met onze aanwinst.
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