Detroit, United States
2799 W Grand Blvd
N/A
+1 3139162600
Online care
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
I’ve had my two babies at Henry Ford in the past , I absolutely loved everything and everyone that was involved . Nurses were amazing at the time! But with the last baby, i totally lost my faith in Henry Ford . All the way from labor till the moment I walked out with my baby. I cried cause I wanted to leave a few hours after delivery. I hated the way they treated me! Rude nurses on that floor they were careless unhelpful and on top of that they wasn’t really professional. I left that day carrying my baby just trying to leave as fast as I can . They are very quick to tell u things u can’t do but barely will answer or complete any work tasks that has to do with the patient . They poked my baby time and time again and their excuse was they need more blood to run more tests, when really it was cause they never sent the blood on time and it clotted. I know cause I am a health professional myself just never mentioned it. And while I was leaving a very nice M.A confirmed it. No remorse given about what they put u through. I asked for a pillow twice never got it I asked for pain meds (Motrin) I waited hours for it. And on top of that they don’t allow u to order from the menu they give u. U get what they bring and that’s it even if it’s pork! After telling them I don’t eat pork. When after given birth u get so hungry and tired nd since I didn’t have family around i literally starved till I left the hospital. Thinking I will be taken care of just like the last two times. I really hope Henry Ford comes back to how they was. It was always my go to hospital. It’s sad to see it do so bad now!
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Most hospitals are difficult to get around in, but at Henry Ford everything is labeled in a way that's very easy to follow and understand. also, my experience with Dr Marnix Van Holesbeek was absolutely amazing!
Have we lost our privacy due to COVID? Unpleasant encounter on Weds 2/10. It appeared staff at East entrance felt she had sole authority to decide who comes in and out of the hospital even if it’s for purchasing OTC meds from O/P pharmacy. This is never a problem with other HF Hospital. Only here at Detroit. I do appreciate the precautions, however it felt like screener at Henry Ford Detroit was overzealous by denying entry to building and insisted I use curbside service. Others were allowed in to use bathroom but not myself for trying to buy OTC meds?
Had a good experience there, until I received the bill. The doctors recommended me for several tests but no one even attempted to tell me the cost implications. Many of the tests, I believe, were unnecessary. They did not tell me anything new, only confirmed what was already diagnosed. Then they hit you with a 5,000 bill. The itemized receipt they charged 150 for a surgical tray??? I'll never go see a doctor again unless it's an absolute emergency. I feel so taken advantage of when all I wanted was help. Merry Christmas :(
Very impressed with the organization for the COVID shots. Everyone was very helpful and friendly. Your team made it very easy once I got the appointment. Thank you, thank you!!! To the person who complained about getting an appointment..... when you log in to “my chart” click on the “visits” button on that page, then click on “schedule appointment”, then select “COVID vaccine”, then answer a few questions. That should take you where you need to be. I didn’t know to do that for a week...once I did that some times were available. You may have to check it it out multiple times .
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