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The Derbyshire Carpet and Flooring Company

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Derby, United Kingdom

thederbyshirecarpetandflooringcompany.co.uk
Carpet store· Flooring store

The Derbyshire Carpet and Flooring Company Reviews | Rating 3.5 out of 5 stars (5 reviews)

The Derbyshire Carpet and Flooring Company is located in Derby, United Kingdom on Unit 3, Five Lamps, 34 Duffield Rd. The Derbyshire Carpet and Flooring Company is rated 3.5 out of 5 in the category carpet store in United Kingdom.

Address

Unit 3, Five Lamps, 34 Duffield Rd

Phone

+44 1332989733

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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V

Vanessa Pollard

AVOID at all costs. Paid top price for a good product but seriously let down by James - who was initially pleasant but quickly became avoidant, unforgivably poor at communicating, which was actually just plain old rude. Floor a long way off perfect, given the cost. Floor not finished and had to pay for someone else to complete the job. Joiner ALWAYS late - by several hours and on one occasion, I was left waiting, waiting, waiting and he just didn’t turn up. I called and emailed several times, no answer or response. I need to get newly fitted skirting board altered as replaced in such a way that original door will not fit - something that a joiner with any level of knowledge would have easily considered and managed. Seriously, just don’t bother, go somewhere else.

G

Geoff Ford

Just had replacement laminate flooring in our Lounge and cushion flooring in the Kitchen from DC&F and it looks Great! Good range of options in the shop and was useful to be able to take a number of the books home to check colours in the actual rooms.The fitters were excellent especially replacing the skirting boards and making good where filling was required. Didnt cost the earth either. Highly recommended.

M

Martin McMinn

Having had a floor fitted by this company 4yrs ago it has developed problems. After several attempts at making contact we did finally get hold of the owner James who visited us and said he would sort the problems out. We then made an appointment for his 'best fitter' to come over at the beginning of November. This appointment was cancelled by email as the fitter had called in sick; fair enough so I asked for them to suggest another appointment date. No response. I then waited 11 days before sending a reminder. Still no response now three weeks later. Clearly they're hoping I'll go away. I leave you to draw your own conclusions. If this post produces a response I'll be happy to report further.

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Guy Legg

I’m a member of Duffield Squash and Tennis Club, this firm has just installed new flooring in our gym. The new rubber matting area for the weights section is way better than what we had before and the rest of the flooring also looks great. It’s such an improvement on what we had before and speaking to the guys at the club who arranged all the works it sounds like the fitters were friendly and helpful throughout. It may even make me more inclined to visit the gym a bit more often than before!!! A job well done.

T

TheFieldmadness

Had an appointment booked in with this so called company thinking they were good. People said they were but they never bothered Showing up to take measurements in our home, never bothered calling to rearrange or explain why even though THEY MADE THE APPOINTMENT, absolutely disgraceful behaviour from a supposedly professional Company. I waited and waited but got let down. AVOID AT ALL TIMES DON'T WASTE YOUR TIME

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