Derby, United Kingdom
Unit 5, Wyvern Retail Park, Wyvern Way
N/A
+44 1332418230
had to wait 10 minutes to get in be it was well worth it Andy let us in and when I asked for help he was there very nice polite and honest person
like
Quickly made appointment easily on official site. Able to gel hands on arrival and then look round at our leisure. Friendly professional service.
I had my stair carpet down yesterday and they have made a very good job of it and i also had the bathroom put down with vinyl and it looks a lot better than my old one and about 8 weeks ago i had a carpet put down in the bedroom and i happy with it very nice people to talk to and very helpful i will be chooosing Tapi Carpets and Floors again.
Terrible service and a useless carpet fitter! Be warned they use contractors too fit the carpets who couldn't careless. We had expensive carpet fitted on two sets of stairs and the landing. It was poorly fitted too the point the fitter had too come back out for a second time take the lot up and start again! This was after a visit from a tapi member of staff who said the fitting was below standard. Tapi made everything are problem when it was cleary there problem. There has been no apology or any kind of sweetener too make things OK we was more of a problem rather than the fact how bad we was treated! Also the large roll of carpet for the landing me and my partner had to help him carry it up the stairs because he turned up on his own! We will not be useing tapi again ever! really bad experience too be honest. Shocking
Shocking service, wrong size carpet sent but manager accused me of being the one at fault even though I had proof that I wasn't! In the end I had to have it joined which wasn't ideal.... won't be going back!
Deli
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