Den Haag, Netherlands
Hellingweg 139
N/A
+31 703387538
On-site services
I have been working with Windmill since 2012 sending International shipments from Malaysia to the Netherlands for my clients. 5 star service everything handled in a timely manner with great co-ordination. Kees and his team offer a top service. Highly recommended.
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Great moving company. My items were packed and moved quickly and with great care. The operations team was responsive and extremely helpful.
Windmill did a fantastic job helping me move house (from the Netherlands to New Zealand). Their assistance in moving so far, during the global pandemic, was incredible. The pick up crew wrapped each large item, and the boxes, with such care that even my delicate violin and my young son's fiets arrived in perfect shape ...8 months later (the pandemic meant there were shippong delays in Den Hague and Australia, so the shipment spent months in unavoidable storage). I was particularly impressed with their flexibility (I could change the delivery address even after the shipment had left), their communication with the Australian shipping partner, and that there were no hidden costs ...the delivery in Auckland had no additional costs. Communication (in English) was always clear, and even after the shipment was in the partner's care, Windmill was immediately responsive to my questions. They also were very helpful in arranging a quick removal (my son and I had to leave the Netherlands as soon as NZ granted the humanitarian exemption visa, but I could not arrange delivery in NZ without the visa, so we had only a week or two to arrange the shipping). Finally, in Groningen and also here in Auckland, removing team was wonderfully kind and understanding with my active pre-schooler. Thank you for a wonderful and complex move in the midst of a very difficult year.
This company has been a totally unprofessional and cheating liars From the beginning of contact with us they have constantly lied cheated and in no way possible provided the services that they promised. Our house hold contents were totally inadequately packed creating a massive amount of extra content that they have endeavored to charge for. Even after declaring a volume of 57.5 M3 on the official bill of Lading to customs they still tried to charge us for 60M3. When during the packing rang to voice my concerns they chose to ignore me. After the company that received the goods also informed them that the actual content was not 60M3 , they still tried to tell me that they had received confirmation from their receiving agents that indeed there was 60M3 however through overpacking they were prepared to reduce the volume by 10m3. Please stay clear of them they are liars and cheaters Also after arriving and endless argument over the volume that they had inflated by bad packaging to an amount of 10 cubic meters that they tried to charge us 2400euro more than the quoted price leading to an excess storage costs of over 2000 because they would not release the goods if they did not get payment for the over charging Absolutely stay away from the company!!!
Deli
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