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Gray And White Auto Parts

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Decatur, United States

grayandwhite.com
Used auto parts store· Engine rebuilding service

Gray And White Auto Parts Reviews | Rating 3 out of 5 stars (5 reviews)

Gray And White Auto Parts is located in Decatur, United States on 2929 S Rainbow Dr. Gray And White Auto Parts is rated 3 out of 5 in the category used auto parts store in United States.

Address

2929 S Rainbow Dr

Phone

+1 4042430793

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

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T

Tiplercashforjunk

Great place to do business

M

Mink

Switches up the price from phone to in person but it had wat I needed a few times. Be careful on the raggedy road that leads to the back road. Very bumpy

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Shirlena Wright

DO NOT BUY FROM THIS PLACE. My son bought an engine from them that has NEVER worked. The car sat at the shop for over a month not being able to be moved. Upon suggestion by the shop owner, we had the car towed to the dealership. The dealership told us both verbally and in writing the engine was bad. After speaking with the technician Gray and White sent out, it was confirmed the engine is bad BUT the mileage reported is 4000 over what it was when the engine was purchased. The car has not left the lot only to be towed to the dealership. The mileage claim is a complete lie. While talking to Billy, a service rep at Gray and White, he said my son called “200 times asking all types of stupid questions”. Well when you spend 1277 for something that does not work no question is stupid. So now we will seek legal action as well as contact every source available, such as news stations, as many social media groups as possible, BBB and Attorney General let it be known that this company does not stand behind its parts and DOES NOT Value their customers!! We still have find another company with good parts for the repair. Horrible experience!!

E

Elliott Lawson

Drove over 1 hour here for a motor they graded as a A. Called in earlier to double check if it was available and a good motor. I get there after waiting a hour in the lobby the motors bad a “tree fell on it”. Imbread rednecks

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TROY FERGUSON

The Decatur location staff was superb. Very friendly, helpful and patient. I needed a radio for my car. They were able to show me a picture of it, took my out to view it on the lot, they pulled the part, and let me test it prior to purchase. I'm sure that all isn't possible on every part or everyday, but it does show how far they try to go to satisfy a customer. Two thumbs up!

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