London, United Kingdom
Willows Walk, 80 Willow Walk
N/A
+44 2073942529
Excellent data recovery service! My Macbook crashed, and Sam and his team recovered all the data. The prices are very reasonable for data recovery, and their customer service is great. Very quick too - my computer was ready for pickup within a couple of hours! I highly recommend Disk Doctors. Years' worth of work recovered.
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I just got my computer repaired by these guys and I can't praise them enough! They fixed it in a record time of 2 hours, now working perfectly. Excellent customer service, extremely honest advice, lovely people and reasonable price. I wish there were more stars to rate them! Many thanks, Veronica
Stephen was very professional and knowledgeable. I found his reviews on Yelp and they were very positive, and so, after speaking with him several times I concluded the same. He was able to recover and save my drive with my critical data on it. He was responsive, honest, and his price was very fair. He even offered to do the initial diagnostic for free to see if he could even fix the drive. I'm glad that I took my very important external hard drive for him to fix, he's the best!
Excellent service - walked in with a non-working hard drive and all data was recovered same day at a reasonable price. The service at Data Doctor was professional, friendly and efficient - thank you!
For next customers, please be aware that when you fill in the customer information forms, there will be 97 fee charged for device check. It is written on a small line and you could easily skipped through it, also when instructing me to fill in the form, the staff didn't mention that fee too. I mistakenly formatted my SD memory card and the staff didn't tell me the price when I brought it in, he said he will let me know when they start scanning it and see if they could recover the datas I wanted. After filled in the form, I was told that the price is 350, they said that is a well-known fact that 350 is the cost of lost memory recovery. However, if it is a 'well known fact' as they said, why didn't they tell me that when I called before to ask for the approximate price or when I asked them again when I arrived at their office or even before I filled in the form. I didn't get charged at the end as they couldn't find the files I wanted ( I formatted my card and I took more photos with it, they could only recovered the photos taken after I formatted). But I am writing this review to let next customers aware of the fees they might be charged.
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