Darlington, United Kingdom
18 Duke St
DL3 7AA
Darlington
United Kingdom
+44 1325487372
I couldn't recommend Poppy's enough. We went in on a whim a couple of weeks ago and found my wedding dress. It was a discontinued line so I had to pick the one in the shop or risk losing it. They were happy to put it to one side for me giving me time to decide (I'd only just started looking). I didn't feel any pressure and the team were so friendly. I went back the next day to buy it.
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Staff were good, especially Sharon. We called in with 20 minutes notice on a random weekday morning and they couldn't have been more helpful and patient. Would recommend. Thank you
Popped in on a whim after seeing a dress in the window. The lady welcomed us and happily showed us upstairs to see dresses on the racks despite us not having an appointment. Very friendly, informative and welcoming. She made time for us and went over the details of dresses etc. Will be back definitely.
Unpleasant shopping experience. Paula, the owner can’t do enough for you to get your money but once she has, be warned, she shows a very different side. She’s rude, unprofessional, inflexible and becomes very unreasonable. She’s not in the least bit interested in brides and their personal circumstances. Her only interested is lining her own pocket. If you want a genuine, stress free and pleasant shopping experience, I would avoid this place at all costs.
Absolutely amazing! I live over 250 miles away and had a wedding dress disaster after being let down last minute by a seamstress making my dress. After searching 100s of websites I found a rare Maggie Sottero sample dress on sale at Poppy Bridal. I called and Paula could do enough to help. With second lockdown fast approaching she helped arrange for her recommended seamstress to make a couple of alterations, she went out of her way to deliver and then collect the dress to and from the seamstress and then post it to me safe and sound. Each step of the way she sent me photos and provided me with updates. Cannot thank Paula enough for all her help!
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