Dallas, United States
2515 Manor Way
N/A
+1 2142521550
I absolutely love and trust this groomer. They are completely professional and have great groomer and stylist. For an additional charge, you can allow your dog to play in doggy daycare which is amazing too me. They also have a video camera which you can watch and your little fur baby have fun with other doggies. The prices are on the higher end but completely worth the money. I will not take Livi anywhere else besides here.
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Furry Friends to meet, and confidence to gain. Its all potential. A place dogs really get to be social and safe.
Extremely disappointed with the customer service received this morning. I was turned away from my dog’s grooming appointment, even though the error was obviously made on The Pooch Patio’s end. I called to book this appt over a week ago and was told specifically that since I wanted a grooming appt and not just a bath the soonest available was today. When I showed up with my dog, I was told I did not have a grooming appt, but a bathing appt. even though I specifically said no when asked if I wanted the same service as last time (bath only). My husband and I are on a “staycation” in Grapevine and woke up at the crack of dawn to pick up our pup from a friend in Grand Prairie, to make it to our 8am drop off time. Only to be turned away and left to find other arrangements for our pup. I have a goldendoodle which has long hair that easily mats. I repeatedly made the scheduler aware that I wanted a GROOM. Whether or not I wanted his hair cut short or just trimmed, I had left up to the groomer depending on the amount of matting. The employee even read me the appointment notes which stated if dematting will require too much time or money, I would like a full haircut. So it seems to me there should have been time allowed for a full groom either way. I’m extremely disappointed with the lack of compromise or accountability of the staff and will not be coming back.
I have a 7 month old golden doodle, and they did AWESOME!! It was his first groom, so I’m sure he was a nightmare, but they didn’t say anything, or complain that he was a puppy. I wasn’t even sure what to ask for, but we left and inch of fluff on and did a standard doodle head. HIGHLY recommend Pooch Patio! For sure going here for all of his grooms!
Love Pooch patio! I was so nervous about trying a new groomer and I don’t trust just anyone with my Pomeranian! But they do an incredible job. If you are a Pomeranian owner, I 100% recommend them to cut your pup! So professional and for a very reasonable price.
Deli
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