Dallas, United States
2430 Shorecrest Dr
N/A
+1 8002625325
You would think That the \heart\ airlines credit union would have more of a heart during a pandemic. Nope not at all it's not there policy. Every other credit institution is bending over backwards to help people out, and what do these guys do? They give you multiple fees for the same thing, and then when you do go to put a mobile deposit in they say it will not be available for 10 days! Kinda crazy if you ask me... Would of thought they would have treated there own better... guess I was very wrong.
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Love SWACU!
Great customer service with Southwest Airlines servant heart attitude
Close to the SWA campus and employees are always happy to be there.
I do not recommend this bank. I had fraud on my account a few months back, and they did absolutely nothing to help. Their customer service reps are very unprofessional, and only wanted to know how I planned on bringing the account current, after waking up to see that my account had been used fraudulently. The only way I resolved it was by contacting the National Credit Union Administration. Thankfully I have another account with a bank, because SWACU has definitely failed me as a loyal customer for years. Their total lack of professionalism and seemingly non qualified customer service representatives has definitely gained them a lost customer.
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