Dallas, United States
11444 N Stemmons Fwy
N/A
+19722414800
It's a great experience. We purchase a 2008 GL 500 Mercedes Benz SUV. My brother love the truck he had been looking for a Mercedes Benz SUV for months and Fidelity Ventures was to find him one very clean and low miles we traveled to Dallas tx to pick it they had everything ready when we arrive my sale person Mr. Leo. Kind and provide professional services.
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Well I have to say that they got one over on me. I purchased a car, a 2009 BMW 335i, with cash. 12k to be exact. Actually it was about 10,800 but i also paid 1200 for a 2 year warranty. \Everythings covered\, he said! After all the paperwork was signed, he then told me that i cant file a claim for 30 days after and if i had any problems he would take care of it. This is a long story so I'll cut it short. 3 hours later a check engine light appears. I call the next business morning and too busy to answer or return my call. I then call back say im bringing the car up there. Finally on my way to drop it off the owner has someone else return his call and tell me to drop it off at the mechanics, where it sat from Mon-Sat. With nothing done to it. Mechanic quoted me 2,200 to fix it. Fidelity refused to have any part in it. Told me to drive around this car until my warranty kicks in..Oh and the GM of Fidelity told the mechanic to just reset the check engine light. Can you believe that? The mechanic called me and told me. Anyways im about to go drop it off and see what its gong to cost to fix it
Angel was very helpful . I guess they have new owners now . I called about my warranty I was confused whoever I talked too was very rude
Such a wonderful experience at Fidelity Ventures! Great atmosphere, they were really helpful and work with you to get you in your dream car. I’m so happy I found this place. Go in and take a look for yourself, you won’t be disappointed. Great cars, great prices! 10 out of 10!
My experience with the team at Fidelity Ventures was great! Angel, the Gm, and Ramin, the owner were very attentive, helpful, and informative throughout my visit. Initially, I found a vehicle I was interested in online, but upon arrival, they informed me it had transmission issues, so they were not going to show it me. However, they quickly showed me other options and presented me with a deal I simply could not refuse or beat! After a day or 2 of contemplation and more research, I inquired about the car still being available and received a quick response. The close out process and paperwork was done as efficiently as possible, and I appreciate the way they do business. Their years of experience and connections for quality used automobiles makes Fidelity Ventures worth considering. Great job!
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