Dallas, United States
1777 N Record St
N/A
+1 2149723774
Wheelchair-accessible entrance
Just moved from Ohio to Dallas. Without being able to see the apartment the entire leasing staff made my experience extremely easy and pleasurable. Jesus and Melissa were quick to respond to all my questions through email. And day of move in was super easy, Gustavo was so kind and helpful. Loved my apartment and the building. The amenities look exactly like what you see online. What you don’t get to appreciate is how much pride they take in property. Clean and very well maintained. Gustavo was also quick to immediately submit my maintenance request day of move. Maintenance took care of within the hour. So glad I made this decision to call 555 Ross my new home.
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Love 555, have been here four going on five years. Rooftop pool can not be beat, and the staff is always friendly, helpful and responsive! The view from the gym is so good that you are inspired to work out :-) The garage is accessible from all floors, and there is a dog park as well.
This apartment was perfect until the move out process. Don’t expect to get your deposit back and expect them to not keep track of their parking passes. We sold one of our cars and turned in the parking pass midway of our lease. When we moved out they only gave us credit for the one pass and charged us 50. for the one turned in previously. We allowed property management the opportunity to make good on this mistake by explaining by email and we were ignored. Just yesterday I received a call from them trying to collect. I explained to them we would not be paying and I was told by the woman that we would never be allowed to ever rent anywhere again if we didn’t pay. It’s not the money here, it’s the principle of charging tenets for their poor management mistakes. We also had the place professionally cleaned after move out and that to was a huge waste of time and money. Consider yourself warned and don’t trust the management. Take pictures and get EVERYTHING in writing. **Update and Response**: We were more upset being ignored with zero response as this will be the second time to bring this to your \top notch\ service.
One of the best apartment views that money can buy! And you can't beat the price for the west-end area.
I’ve lived here for almost a year now and love it! It is absolutely gorgeous, great location right downtown, and the upstairs pool/lounge is what really makes it the best. Nobody is beating the pool and photo ops here! The only thing to be mindful about living here is the parking situation - they take parking very serious you will get towed if you forget to put your pass up or your guest doesn’t put their guest pass up but other than that it’s perfect
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