Düsseldorf, Germany
Karlstraße 104
N/A
+49 21173714828
Wheelchair-accessible entrance
I went to give my biometrics. The staff was friendly and professional, I only had to wait 1 minute. The whole process went smooth and efficient. The toilet was clean.
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Though the office building itself was a bit dodgy, once you go in you see that the building is being renovated. I was there 20 mins before the appointment and was called in straight away. The biometric procedure took less than 2-3 mins!! Very efficient staff!!
The woman on the phone was really unhelpfull. I was in an urgent situation in Amsterdam because I lost my PR card while travelling and they didnt give me any information or recommendation other than going to check online what was the best solution. I felt really ignored and angry after that phone call.
Fast assistance in any question you may have during the process, which is really important. Thank you, great job!
They are very efficient and kind. Keep up the good work.
Deli
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