Haywards Heath, United Kingdom
Whitemans Green, Cuckfield
N/A
+44 1444414129
After travelling 2 hours to view a car I had made an appointment to see with my Dad, I arrived and had a good look around it. The salesman couldn't really tell me anything about it, no information about its history or where it had come from. A look through the book pack answered my questions and I asked if I could take it for a test drive. I was then told their insurance doesn't cover them for test drives during the current pandemic - not very helpful to be now told this after travelling a fair distance (whilst also heavily pregnant). I walked away to make a phone call to my partner who was unable to join me, on my return the salesman had now decided he could in fact take me for a test drive, however only if I was willing to put a deposit down on the car to show some sort of commitment from myself - apparently travelling 2 hours on a Saturday morning isn't enough. I questioned if this was a refundable deposit should I not wish to buy the car to which he became very defensive and asked why would I not want to buy it. It was clear at this point this was a car dealer I didn't wished to part my money with and decided to leave. The car itself looked nice enough and had it driven well I probably would have bought it. I was also interested in another car they had for sale however on a very quick inspection I could see all 4 wheels were curbed so I soon wrote that one off. I would have been a cash buyer and was simply looking for a quality practical family car for our expanding family. I'm pleased I made the decision to take my business elsewhere.
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Highly Recommended I am on my third purchase from this company and every time the staff have been friendly and helpful. Mike has been very professional, knowledgeable and listened to my needs in a vehicle. I will look to use this company to purchase more vehicles for myself and family in the future.
Selling my cherished car to CMC was a smooth and painless process. From initial contact through to payment and handover Paul, the owner, was thoroughly helpful, knowledgeable and professional. He was complimentary about my car and paid a very good price. Having admired the stock of CMC for many years I am pleased to report that it was a pleasure doing business with them – Thank you Paul for an excellent experience
Excellent service very helpful would highly recommend. Would definitely buy from them again.
The level of service offered by the team at CMC is first class. At every stage of our vehicle purchase, their entire team were fully up to speed on the status of the vehicle and couldn't have been more helpful. They've been a pleasure to deal with. My girlfriend and I visited to view a vehicle listed on their website after calling ahead to make an appointment. When we arrived, we explained that it was going to be her first car and that she hadn't driven for a fair few years since passing her test. The team took the time to show her lots of different options, making sure she was comfortable with her final choice. We felt no pressure to buy on the spot, and instead called back the next day once we'd made a decision. The inventory at their premises all seemed to be of a high standard - honest, low mileage examples and highly specced. Once we paid our deposit, the car was professionally valeted, addressing a couple of minor issues had flagged and the wheels were refurbished (at no additional cost). Collection day went without a hitch. I can happily recommend the friendly, knowledgable team at CMC.
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