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Rowland Brothers Funeral Directors

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Croydon, United Kingdom

rowlandbrothers.com
Funeral director· Funeral home· Masonry contractor

Rowland Brothers Funeral Directors Reviews | Rating 4.8 out of 5 stars (5 reviews)

Rowland Brothers Funeral Directors is located in Croydon, United Kingdom on 299-303 Whitehorse Rd. Rowland Brothers Funeral Directors is rated 4.8 out of 5 in the category funeral director in United Kingdom. ROWLAND BROTHERS FUNERAL DIRECTORS LTD is a company based out of C/O JACOB CAVENAGH & SKEET 5 ROBIN HOOD LANE, SUTTON, United Kingdom.,Rowland Brothers is a family-run firm of funeral directors that has been serving the needs of bereaved families in the Croydon and the surrounding areas for over 145 years. During this time, we have earned an enviable reputation for excellence in the traditions of quality funeral direction, funeral services and reliability. We are committed to delivering support and assistance. As the first funeral directors in the United Kingdom to have signed the Armed Forces Covenant, we are also members of the National Association of Funeral Directors, the British Institute of Funeral Directors, the National Association of Memorial Masons, a founding member of the National Association for Pre-Paid Funeral Plans and the Funeral Planning Authority, members of the International Order of the Golden Rule, demonstrating our on-going support and commitment for delivering a professional and respectful funeral services to families nationwide.

Address

299-303 Whitehorse Rd

Phone

+44 2086841667

Headquarters

SUTTON

Open hours

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Q

Queen B

Rowland brothers in Croydon have given our family an exceptional service throughout. They have been thoughtful and comforting from beginning. It is my first time planning a funeral and the team have supported me throughout and given my grandma a day fit for a queen and what she truly deserves. Thank you all for everything from the bottom of my heart. My grandma's wishes was to have Rowland as her funeral directors for her funeral and I definitely saw why she chose them. Such a fantastic family orientated funeral directors company. Best wishes.

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M Wilson

I contacted Rowland Brothers to discuss funeral arrangements, at that time I didn’t know who would be assigned to assist the family. I must say the Gods were looking after us we were lucky enough to be looked after by the Professional Excellent Competent Tracy, always available, if Tracy was ever unsure she would check first, then pass on the advice. Seamless Seamless Tracy is an asset to Rowland Brothers Thank you Tracy Thank you Rowland Brothers

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david shepherd

I was initially pleased with the funeral arrangements of my late wife by Rowland Brothers. But their customer service after the event was very poor. More than a month after the cremation I had to call them regards the ashes. After I collected the ashes I realised they had failed to put them in the casket . When I called them they promised to call me back to sort out the omission . Several hours later they had still not called. So I emailed them. They have neither acknowledged my email, nor done anything about the casket. A very shabby customer service.

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Debbie Sawh

I can not thank the team at Rowland Brothers enough for the wonderful, caring and sensitive way in which they helped lay our Mum to rest. They honestly couldn't have done more to make the process as stress-free as possible. Planning leading up to the day was faultless and the day itself went smoothly and without incident, even the sun came out! We had a horse-drawn hearse for Mum's final journey and the team were so respectful of her and of us. Rob led the funeral procession and he showed such great respect for Mum, and as we said our final goodbyes at her graveside Rob presented us with a beautiful personalised keepsake folder with a beautiful framed photo of Mum. Honestly, it was such a lovely gesture and we'll never forget it. Thank you to the whole Rowlands team, but special thanks to Carly, Rob and John for helping to make our final goodbye to Mum beautifully calm, graceful and dignified.

K

Koulla Pieroulli

If there were more stars.... I would definitely give them. We sadly lost my father last month and even though he was a grand age of 91, it is something no-one is ever truly prepared for. In addition, being of a Greek Orthodox background there was so much to consider from a religious perspective. What can I say, Rowland Bros proved to be kind, caring, understanding, totally organised beyond expectations and professional throughout. We were fortunate to have Tracey looking after us and she proved to be an absolute pleasure to deal with. My sister and I were all over the place on occasions but she kept us grounded and on course guiding us throughout the whole process but most of all, what amazing knowledge they had in dealing with Greek Orthodox funeral/burials even down to a fantastic information sheet. On the day, our Conductor, Joe, and his team were superb, guiding us appropriately and supporting our priest throughout. In addition, so kind and gentle towards our 90 year old mother and all our attendees. There are no words enough to express our gratitude for the support they gave us in making the day and whole process run so smoothly. Tracey you are an asset to the organisation and Joe, an exceptional young man with grace and poise. Heartfelt thanks to you all.

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