Crawley, United Kingdom
Bonnetts Ln
N/A
+44 1293511832
I have taken our cat here few times and he enjoyed it but i agree about the other comments from other people about the older lady behind the counter. She is rude and abrupt. Unfortunately our cat gets travel sick so have had to look nearer to home Yes it was in May but she is always rude everytime we come in. The first time we came in we've never had a cat before and we forgot the vaccination card and she did not make us feel welcome at all. The reason we've had to look elsewhere is because our cat does not travel well on the journey and because of the rude woman
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We recently had our cat Dolly stay at the cattery, and we're very pleased with the process from start to finish. We were invited to visit the cattery before booking to check out the facilities, and we knew it would be perfect for her. She's a very shy cat and has been to another local cattery which seemed too loud for her, so it was a relief to have such calm and quiet accommodation for her. She was also given extra special care for being so shy - we're so grateful for the attention she received, and hope after more visits she will settle more and more. Thank you so much for your warmth, kindness and consideration! Finally, I want to call out the scumbag who was leaving 1* reviews under different names (the giveaway is when there's an account with no profile picture and just one review posted). I gather this is a competitor business who was running a smear campaign to ruin this business - completely unacceptable, and I'm reporting this to Google and the local authorities to investigate, as it is libel, plain and simple. Also - they need to learn to spell 'know'... If you are considering using Ifield Park, please take the 1* reviews with a huge pinch of salt, as my experience has been perfect and I'm sure yours will be too!
Weve been bringing our cats here for years, nice staff and cats well looked after
Always friendly service
Not a good experience today from the old lady serving I ask a simple polite question and the reply was “WAIT” in the most abrupt matter I’ve even experienced in my all of my shopping life how rude this lady was this has annoyed me so much I will not be back to get spoken to like a piece of dogs muck again. How this woman can be a MANGER I do not no especially after reading all the other reviews either she is a family member or she is very good at denying all of these accusations to the owners ????
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