Crawley, United Kingdom
Balcombe Rd
N/A
+44 1293308977
I was very please with the new A5 TDI l purchased. My saleman Mark Scruby was outstanding, he presented me with the car l had tasked Audi Harwood Crawley to located. l was impressed with the high standard of service. l would highly recommend purchasing my next vehicle here or anyone would wants a professional experience.
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I've recently been through the process of buying a used car from this dealership and I haven't got anything to fault. Emma-Louise was brilliant from the start, promptly providing all the information I requested and she continued to provide me with updates even during her week off. I appreciated that Emma-Louise repeatedly checked-in with me after the sale to ensure things were as I expected. Buying a used car during lockdown was something I was particularly weary of, but Emma-Louise and Audi Crawley provided me all the information I required and made me feel comfortable with the purchase.
Perfect handover today. Smooth and easy transaction. Social distancing in place. Felt at ease in the environment. Thank you guys!
We originally contacted Harwoods in October regarding a new Audi. The appointment made, we arrive to discuss our possible options? Mark is our sales person. I have always regarded first impressions and customer service as an indication of the level of service I am about to receive? Harwoods, and especially Mark, are polite and considerate from the outset. Mark gave us a list of options, with recommendations. The plan to return a few days later to discuss our preferred options for the new car. Returning, we discussed the options and prices to our satisfaction, choice of colour etc. Signed on the dotted line. Expected delivery early 2021? Harwoods followed up with emails and revised delivery dates. On the day of collection we are handed the keys, a brief introduction to the layout, and we drive away. I have to congratulate Harwoods on their customer service. It is, indeed a pleasure, to deal with a company who place their client first. Highly recommended.
Harwoods Audi in Crawley is a great Audi Dealership, they have any Audi and other car you'd expect to be in a dealer like this, ranging from an A1, to a Q7, and even to the high end models such as RS6's and R8's. The staff here are excellent, they have all the knowledge and expertise. The layout indoors is great, Q7's at the back and High end cars at the front. Outdoors there is a variety of Audi models as well as the odd BMW, VW or Nissan. I've heard from friends that the mechanic's and workshop is very good and they always to a proper job. The location of Harwoods is remote compared to the others such as Mercedes and BMW in the industrial estates however Harwoods is my personal favourite as it's next to the M23 and it's not in a crowded area. I definitely recommend Harwoods Crawley Audi to anyone looking to purchase a new car.
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