Cranbrook, Canada
1500 Cranbrook St N
N/A
+1 2504892273
Wheelchair-accessible entrance
After waiting 20min to be allowed in the store i was told to sanitize myself, sign the book and stand in the corner. I was then told not to touch anything and not to move or remove my mask. I understand covid precautions but i was treated very unprofessionally and rude. The entire experience was beyond ignorant and totally unprofessional..
like
This optical was by far the worst one I have ever been to. I bought two pairs of \anti-scratch\ work glasses here. Their product was the worst I have ever worn. Their lens cleaner actually removed the anti-scratch bit by bit, and when I told them they told me I was a liar. They said they would replace the lens and when I went in they told me they were ordered but haven't arrived. This went on for three weeks. AT that point they told me they wouldn't warranty them?! Obviously they weren't trying to order the lens. The lens have lasted three months while I wasn't even working, after this time i could no longer see effectively thru them. My life and eye protection at work depends on glasses. Their service was absolutely the worst and most unprofessional I have ever seen in any industry. I would never recommend this company to anyone.
Left getting my contacts to the last minute- called and they found me 2 trial pairs right away. Awesome service and friendly
I got my Rayban silver mirror shades from here. They gave me good discount. And the sunglasses arrived within the given time period.
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