Springdale, United States
6372 W Sunset Ave
N/A
+1 4797179251
Wally Walters is an amazing salesman who cares about his customers more than any salesman I’ve ever dealt with. Not only did he get my fiancé and I into 2 reliable vehicles in record time, but he made sure every need and budgetary restriction was met to perfection. I’ve genuinely never gotten so much attention and effort when purchasing a vehicle and between Wally and Ryan, time flew by with good attitudes and great humor!
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So, I read through some of the reviews, and I actually have had really good experiences with their service department. I always do make appointments and also make sure to know how much time I will need to have for it. Overall zero problems and great service, plus they send me lots of service coupons. I have purchased 3 vehicles from here and so far I have been pleased. I would say their sales people are Ok, Kerry is who sold us our latest vehicle. He did take a lot of time into helping us getting a vehicle we liked. He was so sweet. Something, that I was quite annoyed about is that they were a bit pushy on going about having them pull our credit to finance... however, we were already pre-approved through our bank and I had stated multiple times! I had to contact my bank Unify, which I strongly recommend! Awesome rates and great service! (Breanna at the Springdale location for Unify Credit Union) It is very important that if you go this route have a loan officer be very knowledgable. Finally, make sure you stand your ground whether, its with Crain or any other dealer. Do NOT compromise with what you want!
Clean place. Everyone I met seemed authentically friendly. And most importantly, dealership up on the latest updates that contributed to such a successful truck service outcome. I am very grateful.
At first we very excited that Mr. Crawford was able to help us out with finding us a vehicle. The process up to when we got it was smooth. But once I got the vehicle it had problems that was not disclosed to us before receiving the vehicle. ( we did contactless sale) We didn’t get to come and rest it out so we were trusting everything that was told to us. Once we received it, we found out quickly that the USB port in the front wasn’t working and the vehicle was making a loud noise whenever you would start it up. Not knowing was was going on I took it to a car place for them to inform me that there was a crack in the exhaust. We were upset because we didn’t have the vehicle for a week yet and there was problems with it already. Mr. Frank at the dealership did come to our rescue and took care of the problem for us so that we didn’t have to spend money on a problem that we didn’t create. For that we are very great full that they valued us as customers. I would definitely shop there again in the future, but I will probably come in person next time. Thank you.
Thanks Tyler showing me the Genesis Coupe Rspec! Thanks Ryan and Tyler for good deal! See Tyler or Ryan....tell them J. Doss sent you!
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