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We have travelled regularly with Cox & Kings as a couple and in family groups to wide range of destinations around the world. Their helpful and knowledgeable staff have organised first rate itineraries for us to destinations they’ve visited, giving firsthand knowledge of these places. It’s hard to fault their local operations too, they provide that essential (and seamless) support to their customers throughout each trip from start to finish.
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Be aware when dealing with Cox & Kings, they are cheating on you and not paying hotels when making business with them! They are booking rooms for groups and tours and make you think with fake swift transfer payments that the money was paid into the partners bank account. They will never pay! You should avoid making any business with them when you are a hotel or selling rooms! They never paid the EUR 2494,- and now they are replying anymore. Their actions are rather criminal!
BE VERY WARY OF BOOKING WITH COX AND KINGS/ABERCROMBIE & KENT UNTIL THE ACQUISITION IS STABLE. We traveled with Cox & Kings to India in October/November 2019 on a 21 day tour. Because of their impending acquisition by Abercrombie and Kent, a lot of the hotels and transfers had not been paid for. No-one met us on arrival at Delhi airport, none of the transfers for the Shimla extension had been booked, and we had to pay again to stay in the hotel listed in the itinerary on the last night. My phone bill trying to get the UK office to step in was o 206.33. I was out of pocket by 440 and my family had a very stressful time for 6 of the 21 days, not knowing what was going to happen the next day. After spending 15,000 on the tour, Cox & Kings/Abercrombie & Kent offered me a 300 credit against another booking in the next 12 months. Needless to say I won't be taking them up on this. My booking reference was 171352 and the feedback (complaint) reference was E25BQF.
Very proffesional and organized tour company .safty is their first priorites.
We are a group of people from India . Marvels of Europe !!! We were told we will be staying in Lucern . But we were taken to some 37 kms away from lucern and in some stinking village hotel . Horrible smell of the carpets which was done last day . We all are going to get sick with this . And the rooms r so disgusting with no lift , no hot water . Balconys and corners dumpes with all wooden things ans nails . Water is stinking. .people wih kids are really suffering here . One request to all going for trips with Cox and Kings . Dont do booking with them Others who are
Our main goal is that you – the traveler – are provided with the best, most memorable trip possible. To do this, our objective is to make your booking process as simple as possible.
Classic Rajastan 14 Day Trip The shear vibrancy of the sights of palace, fort, temple and life of India rescued this marathon trip from total disaster. Wonderful places and supurb hotels linked by eight to ten uncomfortable hours a day in a slow, lumbering 40 odd seater bus. Not a holiday for the normal run of holiday makers and on balance to be avoided at all costs.
Make sure you get travel insurance if you book with Cox and Kings UK. They are not being honest with their suppliers and travel partners. Not paying bills. Will ultimately ripple to the traveler......
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