Express Music

I bought a Kawai MP7SE from the store around 18 months ago and recently it started developing an intermittent problem. I sent the shop an email asking for help, but saying it wasn't urgent as I only play for fun... Within 24 hours and a few emails later, they had escalated the problem to Kawai and arranged for an engineer to come out. Really impressed! Also FWIW, the engineer has since been out and fixed the keyboard, so thanks all round.

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It's a very good shop, the staff are professional and really eager to help. They have a wide range of instruments and accessories. They are also skillful in stringing and tuning the guitar. They give useful advice on a range of subjects - what instruments and accessories to choose for various purposes. We use this shop often and are always satisfied with the service.

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Amazing service, was looking for a starter microphone and the product knowledge for the range they had in stock was amazing. One happy customer ready to try out a few vocals. Thank you so much

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Outstanding service and knowledge. Despite the challenges brought about by the C19 pandemic, I made an appointment in the run up to Christmas to buy a guitar for my son. Phil gave superb advice - no hard sell/upsell - nothing was too much trouble. He took his time to give a non-player time and attention. I guess that's why they've been there for so long are are a trusted independent. Will definitely use for all future purchases.

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Brought a piano - great service, good prices. Nothing was too much trouble. Stored it until Xmas for us

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