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I purchased a top floor flat 6 years ago which came with a 10 year guarantee. Since year 2 of my purchase I have had a leaking roof and they have yet to fix it some 3-4 years later which continues to destroy my property and my family’s well being. Be careful of the “guarantee” they provide because it is not worth the paper it is written on. They are barely an email service and not a company with tradesman to fix the problems. They subcontractor there work too small one man band companies who don’t have the mechanism to provide the guarantee they have sold. I know this as they say they are going to rectify the issues but nothing actually happens and it is like a cycle of emails which never closes out the issue itself. The people working at countryside need to come out of the office. I would never purchase from this outfit again
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Foundry Gardens - Haywards Heath Awful experience. Property was rushed for completion (end of their financial year). Unacceptable amount of snags, which took forever to get sorted and required repeated chasing. Management don't appear to be interested. Since moving in at the end of September, we are still waiting for all the following: •\tCommunal garden is unfinished and heavily waterlogged as a result of poor drainage. •\tSurrounding landscaping unfinished and used for material storage for the next build phase. Looks worse than the local tip. •\tFootpath bollard lighting not installed – we still have orange pipes sticking out of the ground. •\tStreetlighting doesn't work. Need torches to go out at night. We have been given repeated assurances and deadlines for the above, which come and go, but there appears to be no real commitment from Countryside to get this finished. Priority appears to be to sell the next phase, rather than deliver fully on what has already been paid for.
Tried to find out some information based on a building they constructed 4 years ago. Their responses were very fast but informed that they were unable to help. However they communicated that quickly and effectively
I bought the flat off plan at South Oxhey trusting the plans shown to me by Stel and I'm not disappointed at all. I'm truly happy with my flat and I would like to thank Stel, Sarita and Freya for always being so helpful and communicative.
Deli
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