Tonbridge, United Kingdom
Unit 1e, Tonbridge Retail Park
$$
+44 3330035883
N/A
Outdoor seatingDeliveryTakeawayDine-in
Good for kidsHigh chairsToilets
Wheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
Coffee
Just love the coffee, would help if staff at this one could smile occasionally, love the grub as well
like
Lovely laid out store, been here twice now with our 3 year old daughter, lovely helpful staff, never had to struggle getting a tray child and high chair etc as they always over to bring everything over. Take not other Costa stores when a parent is on their own with a child. It's this service and friendly staff they create repeat customers.
Firstly, I had to repeat my order several times. Then I was given a medium hazelnut latte when I ordered a large. I then got told “that is a large” when it was not! I was then offered cream for my mocha, I said yes. I got my latte back and then a member of staff was extremely rude and stated that next time I should pay for cream! Yet I was asked after I paid. I then noted that they had poured the MEDIUM LATTE INTO THE LARGE CUP!!!! DISGRACEFUL!!!!! We waited OVER 10 minutes for our coffees to be made and there were four staff! Two of which was just wandering around doing nothing!!!!! The way I was treated, the service was SHOCKING!!!! Teenagers behave on a better way. I doubt I will ever return to this store!!!!!
The staff at Costa are really good and the coffee is great!!
Team doing a great job with distancing, handgel, perspex barriers, seating people and cleaning tables
Deli
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