Bicester, United Kingdom
43-37 Sheep St
$$
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Went to Costa at 3 this afternoon and had the best service I've ever had there! I didn't get his name but the guy on the coffees was really friendly and cheerful! He went out of his way to make our drinks right and made sure they had lots of cream and gingerbread men on them! Honestly this guy deserves a promotion, 8/10 times I go in there the staff are miserable and get my order wrong, so it was a nice change having such good service!
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Lots of helpful and friendly staff that work hard to keep it clean and tidy. It's often pretty busy but staff work hard to make sure you are not waiting too long. I normally opt for a flat white but fancied a hot chocolate this week so tried to the billionaires hot chocolate (Christmas special) I didn't actually get much of a look in as my 6 year old took a liking for it! It's my favourite place to get a flat white in Bicester and I have tried a few places!!
It’s hard to imagine a more miserable, rude manager. His regard for COVID is lacking: mask down and head round the side of the plastic guard. He will insist he knows your coffee order so you better hope you don’t want any extras. Last visit, I witnessed him refuse service to a mum with a pram. And he barks at everyone. Customer or staff member. I feel bad for the people that have to work for him. Coffee is alright. Service is shockingly slow. The one saving grace was a smiling barista today. But I’ve never seen him before and I hope COVID allows him a new opportunity to leave before the negative energy from the manager affects him. Ps. The Costa website says Mini is 2 shots. Nice try trying to short sell me.
Good staff especially a lad called Luke he never stops working & is very very helpful.
Great location,. Always clean. Great, attentive and friendly staff always willing to help and explain things where required. Love visiting whenever I'm in town. Perfect for a break from the madness.
Deli
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