Worthing, United Kingdom
9-11 Broadwater St W, Broadwater
$$
+44 1903234720
N/A
Very bad customer service. My husband, myself and our 4 daughters went to Costa Cafe in Broadwater in Worthing West Sussex today just after picking them up from school, it was raining so we decided to pop in for a coffee. The shop was empty only a few people at the table at the back end of the shop and still WE WERE TOLD THAT THERE WAS NO TABLE AVAILABLE FOR US. Every table we asked for, the guy how came by the door to \greet and welcome\ us had an excuse not to give us the chance to seat. I don't know if he was not happy with doing the job, or could be the fact that I am foreign or he does not like kids... Either way THE TREATMENT WE RECEIVED THERE WAS DISGUSTING. WE WILL NOT TRY TO GO THERE AGAIN. EMPTY SHOP AND YET NO TABLE AVAILABLE... IT WAS NOT A JOKE JUST THE WAY WE WERE WELCOMED AT COSTA CAFE IN BROADWATER WORTHING
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This is a popular Costa with good space to meet CV19 rules and serving efficiently. Brownie with caramel very good and latte as good as always. Well done team and thank you for smiling through.
Now the worst Costa on the planet. Couple of the staff are constantly half asleep and since starting Uber Eats theynignore.you until online orders are complete. Normally a 12-15 min wait to place an order. Bad branch
Very pleasant young girl serving this morning. Simple social distancing.
I enjoyed having a break there. Sadly my coconut latte drink was cool. The assistant did not warm the glass before so it wasn't up to the usual standard. Also the assistant did not hand me back my card and change she put it on the tray. Service wasn't up to standard normally have. Think she was having an off day. She didn't even smile or give eye contact. Strange.
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