Bristol, United Kingdom
Cossham Hospital Lodge, Kingswood, Road,
N/A
+44 1174145150
Just booked my appointment for Sunday, lady on the phone was very helpful and accommodating as i work 6 days a week - hopefully all is well and ill be able to give birth here in a few weeks x
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After setting my heart on delivery at Cossham the midwife team called me to say I had to have an appointment to confirm my eligibility for giving birth at Cossham. This was arranged for the Friday I was 374 days. When I got there none of the parking meters were working, so I was running around heavily pregnant trying to figure out what to do. When I eventually got to the birth centre I was buzzing for 10 minutes before anyone let me in. Once I sat down no one asked my name or took my notes. I waited for 30 mins and nothing. I finally spoke to a staff member there who had no knowledge of my appointment avd told me it had been arranged by a different team none of whom were on site. There was no one there to see me, even though they had been adamant that this was the only slot they had available. Apparently they had called all the ladies expected that day and moved their appointments. I had no missed call or voice messages, so the stressful trip was a complete waste of time. I've given up on my dream of having my baby there. I left feeling totally neglected and really quite upset, it didnt give me any faith in the way the newly reopened centre is being run. I feel like my option to give birth there has been taken away after such poor treatment.
One star for calling us three days before our due date (!!!) to tell us that as of today we are closed for a week! No notice to arrange a visit elsewhere or get anything sorted just when things start to happen.
Deli
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