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DICK'S Sporting Goods

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Concord, United States

stores.dickssportinggoods.com
Baseball goods store· Clothing store· Golf shop· Outdoor clothing and equipment shop· Shoe store· Sporting goods store· Bicycle store· Exercise equipment store· Hunting and fishing store· Outdoor sports store

DICK'S Sporting Goods Reviews | Rating 3,9 out of 5 stars (5 reviews)

DICK'S Sporting Goods is located in Concord, United States on 295 Loudon Rd. DICK'S Sporting Goods is rated 3.9 out of 5 in the category baseball goods store in United States.

Address

295 Loudon Rd

Phone

+1 6032241564

Service options

Kerbside pickupIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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C

Casey d

Great employee’s!! Got a pair of beautiful the northface boots for Christmas but needed to go up a size. Not having the receipt I was thinking oh god I’m going to be stuck with a size too small. But the employee’s were able to look up the purchase, not only that but they sent me to the shoe section after to have the pair ordered to my house. They easily could have said “oh just order on your phone” cause that’s what I assumed I would have to do. The customer service here is amazing. Every part of the store someone is making sure your all set. They are SO much more helpful then EMS. This was my first time here and I came in to just to do my exchange but left with a bunch of stuff online and in store. I’m so glade I found this place! The store is clean, and looks great, above and beyond employees. We will definitely be back!

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Shashoni Rogers

I'm never overly ecstatic when I have to go into this Concord location. There is always a very long wait in line to check out. There is always these retail workers that appear to hate their job and helping customers. I would say 2 out of 10 of the retail workers actually enjoy helping customers with a great demeanor. Cashiers: When you are at checkout and prices don't match they are very good about figuring out why and fixing the mistake. They are also very good at returns. Shoe Dept: It can be very daunting waiting for the correct size shoe or waiting for someone to come around and help. We have encountered some workers that don't know much about their inventory and instead of finding out they just say what they think is the correct answer. What I mean is when you go for a shoe but need it in another color or size you ask them for that which they have stock out back. Instead of going to check, sometimes they will just tell you it's not something that they have. But I always double-check on the website linked to the store to verify. Then I bring it to their attention and they locate what I need in the back. It's just never fun to have to go through all that effort when it is their job description to make the buying process easier. Camping/Hiking Dept: I have always been very pleased with the help that those Retail Associates seem happy to assist with great attitudes and very helpful information. Inventory: luckily they always seem to have what I need in stock. Which keeps me going as a customer. Online Store Pickup: so far I've only use this process once. Was very fast and efficient. I'm going to try to solely use this for our shopping here from now on to avoid Negative Associates and a negative shopping experience.

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Neil M

Easy on line ordering. Friendly knowledgeable employees. Great customer service at pick up. They even loaded our purchases.

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swaggy boy

My experience there was very good.The staff was present thoughtout the store.They were very helpful found everywhere my family needed and service at the front checkout was prompt and we were out quickly.

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Timothy Koukos

Need a better baseball equipment selection now that Sports Authority and Indian Head are gone.

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