Michelle Blackwelder
I filed w/these people over a year ago. They messed up my paperwork, & tried to stick my exhusband w/child support for my son that is not his, because there is an active case already open for my daughter. They then closed my case w/o any notification, I only found out after they tried to go after my exhusband. I explained that they messed up, he is not the father of the child I was filing for, they tried to tell me he was (ex & I have been separated for 10 years) even though I had a paternity test of my son & his father, that 100% proved my ex was not his father. The lady still tried to argue this fact w/me, until I started screaming at her, & asked for a supervisor. I had to pay AGAIN to reopen my case, it's been over a year & they still have not served my sons father. I call once a week, & every week they get more rude. I was told by the case manager since their process servers have been unable to serve him, that they would give it to the sheriff's department to serve him, but as of today, nothing, & when I called to see if they have served him yet, the woman i spoke to Renee was rude, & told me even though i have provided all the information i can, (address, parents address, where he attends school, where his kids attend school, license plate numbers, phone numbers, & description of father) I was told if they cant serve him, they cant serve him. This system is so messed up. I've asked if I can serve him, they said no, only their process servers can do that. This company is simply lazy, & apparently have no idea what they are doing. Amazing, simply amazing, how they can even get rude when it's their fault that nothing is happening. This place is simply put the most awful place I have ever dealt with. THE WORST!
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