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Took delivery of our 65' widebeam this morning - could not be more happy with it and the entire experience with Collingwood. The team have been super responsive and helpful throughout the entire process. We built a boat completely bespoke to our needs and wants - and the final result is incredible. Thanks, Collingwood!
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Although we are still in the early stages of taking the delivery of our new 66 / 12 Wide beam boat, the communication, service and workmanship has been outstanding, if we all took the Collingwood Boat approach, we would all be better off! If your thinking of having a boat built, talk to these guys first, you won't be disappointed. Very pleased!
Had a delay of over 6 months with no communication from them during that time, certainly not in regards to why it was delayed. Honestly the worst customer service I've ever received. Had some issues with the boat on delivery which took another 6 months to iron out and only because I was on them all of the time. I've had my boat a while since then and fairly happy now that almost everything has been ironed out but that's all the two stars are for!
I recently contacted Collingwood boats to ask one simple question. I wanted to know the blue colour on the pioneer narrowboat. The reply came back very abrupt saying “ WE USE SYMPHONY PAINTS WE SUGGEST YOU CONTACT THEM”. This was not what I expected from an enquiry. I then read other reviews which only compounds my dealings with this company. The CEO should sort this out as they are going to get a really bad reputation! Stay clear.
Deli
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