Coldwater, Canada
35 Lone Pine Rd
$$$
+1 7055381010
N/A
Takeaway
Wheelchair-accessible entrance
Took staff 1.5 hours to make 3 lg pizzas when the standard is 30 to 45 mins, charged me 24 for what was 20.99 on the online menu. Sorry but if your looking to order out pizza go elsewhere this was yet another horrible experience. On the upside the pizza was great.
like
fresh pizza need 25 mins to wait. chicken wings take 30 mins...
This pizza is very good as long as u get it fresh outta da oven.
Stopped in at 7:10pm to place an order for a couple of pizzas, and was told they aren’t taking any more orders despite closing at 8. After asking why, they stated they were behind on orders (they had 17 pizzas to do). They offered their stale slices from the counter (thanks but no thanks, 6 slices isn’t going to feed my family, why else would I want to order 2 large pizzas?). Clearly there is a time management issue if there are 17 orders to complete in the next 50 minutes. Skip this place and get better pizza at Bozco’s, you won’t regret it.
*EDIT* please see picture below; it appears that the owner does read feedback, but just chooses to respond to positive reviews only. Writing my review here a few weeks later, as I wanted to not let my emotions get the best of me. August 22, 2020 at 6:30pm Called in to place an order for 2 Large pizzas. Me: I'd like to place an order for 2 large pizzas P: Sorry we are 12 orders behind and can't take anymore orders Me: oh my mother in law is in from out of town and wanted pizza, she will be so disappointed that she won't be able to have any. P: oh were you suppose to order this a half hour ago? Me: no, I figured because you close at 8pm, an hour and half from now, this would be sufficient time to make 2 larges. P: Sorry, we won't be able to take your orders. Needless to say, I will NEVER order from here again until corporate management takes initiative to properly train this location in proper customer service and time management. Judging by the other poor reviews, it doesn't look like I am the odd one out, and this is common practice for this location.
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