Colchester, United Kingdom
Unit 3, Greytown House, 144 High St
CO1 1SP
Colchester
United Kingdom
$$
+44 1206762582
Food was great, service not so much. We were essentially told to leave the restaurant whilst getting ready to make our order. We complied and left, however we decided we actually wanted to follow through with our order so we went back in, however a lady whispered in the ear of the lady at the till before we got there. We were then told that they were only accepting takeaway orders at this point (I'm guessing this is what the lady told her to say) .This was at 9:20 in the evening, given closing time, I found this quite suspicious but this was confirmed when other groups who had ordered after us were able to sit down and eat. Won't be coming back for this reason.
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I work at five guys. I love the food all the time. Just knowing that we prepare everything fresh everyday has a lot to do with it. We have no freezers, only a fridge. The meat comes from the farm to our restaurant in as little as 2 days and we have to weigh each patty and ball it and smash it every morning. The fries are hand cut everyday, it goes through a machine that spins it around with clean water that removes the extra starch and then we have to precooked it and then put it through a final cook to get the perfect fries. The burgers are pretty much healthy except for the buns which are carbs i guess, but i have it with a lettuce wrap and in my opinion it's fresh and goes really nice. Milkshakes are real good too, i like strawberry best. Also we clean the restaurant from top to bottom every day, all the grease traps come out and everything is cleaned in detail, unlike other restaurants I've worked for. This makes me respect the food even more because i know its been kept in clean conditions. Obviously there are mistakes sometimes as with all humans make mistakes, but whenever someone tells us we resolve the problem straight away. 5/5 imo.
The best burger I have ever had!! It was so tasty, I will defiantly be returning again soon. Also the fries are amazing and you get so many. Thanks five guys!
Visited on Saturday 10th October 2020. Service was fast. Burgers consistent with every other Five Guys we’ve visited. The potion of the fries was a little smaller than usual though. I had a BLT. It was a little bit dryer than I’d like.
Best Five Guys Ever, Amazing Helpful Staff ... Very Clean and well sanitized restaurant
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