Specsavers Opticians and Audiologists - Cobham Sainsbury's

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Cobham, United Kingdom

specsavers.co.uk
Optician· Hearing aid store· Audiologist· Contact lenses supplier· Eye care center· Optometrist· Sunglasses store

Specsavers Opticians and Audiologists - Cobham Sainsbury's Reviews | Rating 4.3 out of 5 stars (5 reviews)

Specsavers Opticians and Audiologists - Cobham Sainsbury's is located in Cobham, United Kingdom on Sainsbury's, Bridgeway. Specsavers Opticians and Audiologists - Cobham Sainsbury's is rated 4.3 out of 5 in the category optician in United Kingdom.

Address

Sainsbury's, Bridgeway

Phone

+44 1932588899

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible entrance

Open hours

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V

Victoria Wagner

I know that everyone is making mistakes and everyone is just a human, but my experience is with Specsavers in Cobham is absolutely ridiculous . To order new glasses it was perfect. Ordering the Lenses a nightmare. I went to the check - ordered test lenses - then they couldn't find me in the system. Done everything again and after that they couldn't find me in the system - again! I stayed friendly and now I received for the second time the wrong Lenses. I went to the shop to cancel the Direct Debit... she said everything is done and now I see, they booking money off my account! I've called the Specsavers \ Contact Center\ and they're telling my that my DD was not cancelled. It's a joke... can't believe that!

G

Gergo Szeles

Helpful staff, they go out of their way to help you out. I needed additional lenses whilst travelling, after confirming with my home branch my subscription it turned out they did not have any of the kind i used, but they gave me the same of a different brand at no charge.

J

Jane Smith

Kept me waiting 40 minutes for the optician, who was not there and I was given no explanation as to where he was. Wrong items sent to me, due to them not saving my correct and up to date notes. I now have to repeat the process again, which will involve me having to go into the store on an additional two occasions when i have already been through all of this. Should have stayed with my previous opticians.

A

Ant Universe

Not fully customer focuse. I felt more I am interupting the stuff than welcome .....

S

Stephen Kelly

Very helpful and friendly service from all the staff I met.