Co-op Funeralcare, Downend

Coop Funeralcare - different branches to the one I used - was recommended to me by two people. The Downend branch handled my mother’s funeral with expertise, compassion & friendliness. Nothing was too much trouble. When I phoned with questions, these were dealt with immediately, usually by the lovely Lynne or Mike, who was there to support us through the day itself. They were so kind to myself & my family. When there initially to discuss our requirements, they asked me to fill in a short form about my mother. They explained that the information given would be used when on the eve of the funeral, the company would gather around my mother’s coffin & say a few words about her. This made it truly individual & is a truly lovely thing to do. On the day itself, going to the church, the team looked so smart & iI liked the way that Mike, who walked in front of the hearse, stopped to bow to the coffin respectfully before getting into the car. My mother would have appreciated that. Words - nor my offering of chocolate & a thank you card - cannot adequately thank them all for making such a horrible occasion easier, but if my review convinces people to use them, that will be worthwhile. Thank you all once again.

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If I could leave more than 5 stars, then I would do so. First class in every respect. Mike and Lynn are to be commended.

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What an amazing, staff at cleeve road downend ,Paige Lynne and funeral director Steve.An excellent standard of professionalism which is second to none it was only out weighed by the care and compassion given to the people who have lost a loved one. I can not thank you enough, the situation we are in at the moment, does not make life easy for any of us, but these amazing people made no allowances or excuses, they carried on in a truly professional way.They are true asset to coop funeral care .Once again thank you so much for your kindness and support

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