Windsor, United Kingdom
36 St Luke's Rd, Old Windsor
N/A
+44 1753841144
Most welcoming and helpful staff. Wendy was and is extremely helpful. Went in there two days ago and no carrots asked the gentleman staff member and he immediately stopped what he was doing and acquired carrots for me and an older lady who was also looking to get some. Staff are also friendly, polite and even tho we all wear masks you can still see they smile while helping. A real credit to you all and even more so in today's climate. Thank you ️
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The cashier has very poor customer service with the way she spoke to me and my partner and ordered us to get a new item to the one she damaged and made a mistake with whilst entering the store there was a trolley against the fridge and all my partner done was push it slightly to get to the fridge. The woman in charge off the trolley was very rude and then asked my partner if she would like her to move the trolley . The cashier dropped a tray of mince pies amd ordered us to pick up another one not asked us two . The last thing is there was no please or thank you from the cashier herself and how she mentioned self service was available and it was pointless in us all standing in the que to pay for shopping !!! I wont be visiting the store in old windsor anytime soon nor will my partner until they have reviewed the staff they employee and make sure they understand the importance off customer service and learn some manors completely un exceptable way off running a shop completely outraged by my visit there today
Great store well stocked the fresh bread is superb the staff are friendly and efficient especially the blonde lady on the till Wendy
Really good store which sticks most essentials! Friendly staff and great customer service. Just moved here and Old windsor has everything u need.
Excellent customer service!
Deli
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