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+441612368033
Booked a few days in advance and the car didn't turn up. I had been using their app so I called to make sure the booking was there and was told they 'obviously' had no cars near me,.. even though I'd pre-booked. The lady advised they'd have someone there in ten minutes. I got a notification saying they were on their way, then a notification to say they'd cancelled. I called again. They said I'd have to wait another 15 minutes. Which would make the taxi half an hour late. After I asked they refused to offer any discount and said that's just the way it is. Ended up cancelling and using Street Cars who turned up within 3 mins of the call and got us to our destination on time. Appalling service from Club Cars Manchester.
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Great service from start to finish
Tried charging me 21 from town when I usually pay a maximum of 15-16. Was given some rubbish that drivers divert at busy times. Really should not be impacted on the customer though. Also asked to go a specific way and my request was ignored. I've given up hope on them. Get drivers who actually know the area and don't try and rip everyone off all the time. Avoid at all costs.
parked miles away from pickup then failed to communicate where he was sufficiently then drove off just as we found him:/ appalling.
Osei, (sorry if spelt wrong) is probably the friendliest taxi driver I've ever had. Absolutely first class, give the man a raise! Taxi came quick on a Sat night, and was much cheaper than a black cab.
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