Clive Watkin Estate Agents Liverpool

They are my letting agents and have always great at finding good tenants quickly. They are very customer focused. I have used CL for 7 years and have never had a complaint to make. I would recommend them if somebody asked me.

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I had an offer accepted on a property and instructed a solictor and everything. 9 days later they are telling me a higher offer has come in and are asking if I can increase my offer. I've never seen this kind of bad practice before, once an offer is accepted and a solictor is instructed the deal is closed. No more offers coming through at later stages, bad agents wont use again. AWFUL

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By far the worst letting agents . They are all nice till they get your money, after the deposit you won't get any feedback, they take several days to respond any email and fail to give you an proper response. NEVER sign a contract without reading the contract ! They refuse to refund me the money they should because they fail all the deadlines and they withdraw the property . Simply disgusting, never see anything like this before. Will need to take legal action to see my money back. Complete disgrace.

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I recently sold my house through the Crosby branch of Clive Watkins and have been very impressed with the whole process. From a very accurate valuation (better than others in the area) through to professional, courteous staff handling visits to the property at times to suit me, it has been a very smooth experience. Particular reference must be made to Laura, who personally managed everything from valuation through to exchange, despite a complex chain, keeping me regularly informed every step of the way. I would strongly recommend this team if you're looking for a stress free sale and completion.

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I’m sure all these 5 stars are legitimate but I’m sad to say my experience with Clive Watkin’s Crosby branch was nothing but frustrating and upsetting. I appreciate the current chaotic context, but I was somewhat ignored and made to feel a nuisance by the agency after enquiring about a property to let. I was initially told a property would be available ‘late June, early July’ and any subsequent changes to this I only discovered by ringing up myself. The time frame changed to ‘mid-Jul and eventually I was told ‘late July, early August.’ At this point they denied that their initial estimation of June/ July was even said (which it was, we were both told this separately) Every time I did ring some development had taken place without anybody letting us know. Over a period of 3/4 weeks I was frequently told that the agents would get back to me with information/ updates. This never happened, and because we were eagerly ringing for updates regularly, the agents seemed like they were growing frustrated and tied of us for contacting them. We loved the property and were getting conscious of enquiring because of this. I’m sorry to even be writing such a negative response but the care we received was minimal, we were by no means treated as valued potential customers, rather a pair of nuisances.

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