Clarkson, Canada
1829 Lakeshore Blvd West
$$$
+1 9058236480
N/A
Kerbside pickupNo-contact deliveryDeliveryDrive-throughTakeaway
Good for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
CoffeeKids' menuLate-night foodQuick biteVegetarian options
I've lived in Clarkson since 1985 and have been a customer at Clarkson McDonald's for years. Today I bought coffee at the drive thru when I got to work and tasted it I realized she had given me the wrong one. I returned to the store and they replaced my coffee but no apology, I arrive at the window and the lady working the window refuses to take the coffee back due to covid. I explained to her that I went all the way to work and had to drive back, still no apology. Instead she blames the entire situation on covid, I parked my car and went in to talk to the manager. I while I was waiting for the manager I over heard the same employee saying "doesn't he watch the news? doesn't he know there is a pandemic?" This person was rude and has zero idea how to provide customer service. How about make the coffee correctly and if by chance there is a mistake try a little customer service instead of being rude. I won't go back until she is gone.
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Most of the business in this plaza are closed now as of January 31, 2021, but McDonalds and Dollarama are open, hope they will be able to reopen soon
Absolutely horrible service. I've always went to this location but recently it's been horrible. The cashier in the drive thru gave us the wrong price saying it was what we ordered when it wasn't (it was probably the order of the people in front or behind us) but we got it figured out. then the servers took so long to get our meal down (it was only a large fry) and then ended up giving us some one else's meal, we told them it wasn't what we ordered. again took extra long to get literally 1 large fry. then we got the large fries that were legitimately half-way filled but I didn't care at that point because these people were incompetent. I then asked for 2 bbq sauces and these kids gave me ketchup. I'm very confused at why their hired as they cant get 1 extremely simple order complete. I was extremely mad at the fact that my large fry was only half way filled and had the same amount of a medium fry. Horrible.
Drive through cashier, Megan, very friendly and helpful when we wanted to change our order. Thank you for being so patient & understanding!!
This is the typical McDonald restaurant. The restaurant is well kept and not very busy. It is located in a very easy access area with parking.
Twice in a row, ordered McDonalds meals through SkipTheDishes and both times all of the orders of fries were missing. You simply cannot trust this location to get the orders correct prior to giving the items to SkipTheDishes. When I called the location they told me my only option is to get a refund through SkipTheDishes. Wow! NOT USING THIS LOCATION AGAIN!
Great place for kids. My kid loves Happy meal.
Good ol' quarter pound meal. Was some hot fries
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