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- The heaters in bathrooms were not working initially. Maintenance staff is available only on select days and that too in the morning. So if there is a maintenance issue on Saturday night, you will have to wait till Monday morning. - Breakfast is repetitive and very less variety compared to other hotels. Even the taste of many items need improvement. - They cannot provide water bottle on demand which is surprising considering the location of hotel in a busy area. Very unprofessional approach. - Staff is good and courteous but they should have more English speaking staff to attend foreign tourists. - Dustbins should be cleared daily. - Only one tv channel is aired - BBC English. - AC in the rooms was irregular and it used to get very hot in the morning in spite of keeping the cooling at 22 or 20 degrees. - Location is very good since it is close to market and Wenceslas Square.
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very friendly staff, clean and quiet. just great!!
It's a five star hotel as far as the excellent location and value for money.
Very nice hotel, excellent staff also a plenty of choices for breakfast.
Tasty and large breakfast, paid parking space, large, bright and clean rooms. The staff at the front desk helps you with information about both places to visit and restaurants. Good accommodation prices for the area in which it is located.
I would really recommend this hotel. It's location is appropriate from the metro and tram stations. The rooms are modern and equipped. What won me over was the front desk staff, they were so friendly and helpful. Before I could even ask, I had all the info a tourist can possibly get about Prague. Breakfast was average but can't complain. Overall a great stay!
Wireless internet unstable. Breakfast moderate, fresh vegetables and fruit salad low quality, narrow selection of the dairy products. Room was rather cold and had to wait for iron.
Nice hotel for a city break in Prague. Close to the tram station and city center. Breakfast buffet very good with lots of choices. The rooms are clean, comfortable, with a nice street view. From the airport you have to take a ride - about 30 minutes.
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