Citizens Advice Brighton and Hove

I called promptly at 9.30am and my call was answered straight away by a very patient and professional man called Nick. He spent about 40 mins going through everything with me and arranged a phone interview for me in two days to discuss my queries at greater length. My experience was a very positive one and I am very grateful for this free service.

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I don't normally review. Although I'm extremely unhappy and frustrated with Citizens Advice in Brighton. Waited almost an hour to get through, an extra 40minutes for everything needed for dept advice. To never received anything I was meant to. I called back, and apparently I never called. So I basically got called lier and said they couldn't help me. They insisted I definitely didn't call, although all the proof is on my phone. I'd recommend people use a different business/company...don't waste your valuable time.

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Waiting on the phone for 30mins no answer So hung up

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Only time I have been here was when my grandmother got scammed, got all the money back with no hassle and were polite, will always recommend

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I don't understand the low reviews- the service was incredibly polite and helpful. Thank you Roger

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