Fenton, United States
9900 Townsquare Blvd
N/A
+1 8102080662
Wheelchair-accessible entrance
This place is a mess. Don’t rent or buy here! The staff are horrible to work with. I’ve been sending emails and calling their office to get things fixed on my house since we moved in (1 year and a half ago) and they won’t send maintenance. We have mold in our shed due to the roof having a leak and we had to throw everything out. Still no response on what they are going to do to fix it. Now, we have issues with our water bill being high. We called the office and they finally sent maintenance out to look at what was wrong and they can’t find the answer. They asked us if our toilet was running consistently but I’m not a plumber so I didn’t know to listen for a toilet running consistently. Maintenance showed me what to listen for and it happened once since that visit about a week later so I called and they came out to replace a part in the toilet. They don’t know if it’s the reason for the water bill to be 300 and they refuse to reimburse for the other two months we paid just over 200 total for. Our bill averaged at 50-70. We didn’t use this water and we’re only renting!!! They continue to take messages and not call me back. Run away from this place while you can!!! They nickel and dime you!!
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Great community
If there was one thing I regret is moving here. This place is not kid friendly. You can have kids but no toys or pools. Oh and don't leave a bike sitting out. The recent management change has been horrible. The manager has run this trailer court to the ground. I have never experienced the amount of harassment I got from the staff here. Its disorganized they lose your documents you submit and then blame you for it. I have had nothing but a bad experience here all around
The owners of this establishment only seem to reply to positive reviews and not the negative ones. This is further backed up by many reviews of the staff by ignoring, not communicating, and being selective with issues the tenants are facing. Even selective with the reviews. Horrible way to run a business. A business is only as strong as it's weakest assets.. and this seems to be the staffing. The ratings will continue to dwindle there after.. so will the business if changes dont happen. Judging from the dates of all these reviews.... nothing changes there but the increasing rent and open lots
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