Chicago, United States
2122 W Taylor St
N/A
+1 3129804470
Wheelchair-accessible entrance
its a good, central location. all the vso's usually keep regular office hours there. The claims are processed right upstairs. I have never had a negative experience here. Start here for your claims.
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VR&E is a joke. They are not really interested in helping anyone other than themselves at VR&E because they are hypocrites and take their egos to the frontlines and everywhere else, especially the VR&E manager.
Not really sure what to think at this point. I went to the office at 3:15pm, thinking they closed at 4pm, only to find their sign says they close at 3pm. Fortunately, there was someone coming out as I arrived and 3 workers were still there and they graciously accepted my visit. Apparently they leave at 4pm, but close at 3pm. Not a problem, but Google doesn't have the correct times. I went to get a stamp on my DD-214 for the Veteran designation on my IL DL. A week after providing my the DVA certified DD-214, I received a letter from the Office of the Secretary of State, Driver Services Department stating that the DVA did not have record of verifying the DD-214 I presented, requesting me to go get another one. I contacted both the Driver Services Department and the Department of Veterans Affairs about this issue, but I doubt I will get resolution and will have to go back to the DVA office and DSD to take care of this. Not to mention I had the Veteran designation on my previous license, got a VA homeloan 10 years ago, and have been using the Post-911 GI Bill for my Masters at IIT for the last year. Not sure what the issue is/was but I signed into this DVA office AND I saw the rep make a copy of my DD-214, as well as log it in her system prior to sramping and signing it. I am so confused ... This all happened about 2 weeks ago. I don't have a direct number to call any office, so I had to send emails to each respective department.
Never had a problem per my husband, the VFW helped him get everything he had coming to him in a timely manner.
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