Chesapeake, United States
1701 S Military Hwy
N/A
+1 7575231700
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Car washOil changeRepair services
830am appointment. No coffee AND hour- hour and half wait for an OIL CHANGE. I understand a walk-in, but a freaking appointment?!! Only reason im leaving a 2 star rather than 1 is because they have a nice massage chair. *start to finish took 53 minutes. I'll upgrade to 3 stars.
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Great service here salesman friendly I especially like Rich he helped me with 2 vehicles . I love my 2019 Acura RDX ASpec
They really do take customer care to the next level! I wasn't expecting to get an inspection done for at least a few days (that's what all the other places said); yet Acura got me in same day with oil change and car wash. They checked up on me, made sure I knew what was going on, and were timely (only about an hour and a half). Great place.
I bring my vehicle here often. And I would give them 5 stars before today. I realize every time they said they did my tire rotation, it’s always my front tires that the worse ones. Got my two front tires replaced where else a couple months ago, brought my vehicle here again for oils change and tire rotation. When I pick up my vehicle, I realize they did not do my tire rotations AGAIN! I pointed it out this time at the front desk and the lady refunded me my tire rotation money. What if I didn’t say anything today? Pretty sure it’s not the first time. And other than this, their service is good. Keep this in mind!!
Very nice. So far it's been a great experience working with Lionel Goodwyn!
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