Westend Sewing Centre Ltd

Detailed demonstration, listened to my needs and offered advice as to which machine wod suit me best. Really happy with my purchase. Thank you

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Lovely people and a fantastic service. I was able to go in the shop today, thanks to clear social distancing measures - plenty of hand sanitiser on offer and Perspex screens in place, so don’t be scared to visit! I was given demos with comprehensive explanations, very useful for a beginner like me. I am very happy with my purchase, thank you!

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We would like to have said something positive and pleasant regarding the proprietor of this shop. However, we found him to be a lying and dishonest person who has fobbed us off many times and still owes us equipment that has been paid for. A formal complaint to Trading Standards has been made and they are already aware of him.

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I bought a basic sewing machine at beginning of lockdown to make a curtain. I am interested in other crafts too. I felt I should use the machine more. So decided to have a go at quilting. It became clear that the machine was not up to the job and trying to get the right feet was expensive and difficult to obtain. So I went to the shop. They were so helpful, listened carefully to what I wanted and demonstrated the machine which I purchased. It had all the features I required and the quilting feet included. Brilliant. I came home and had a play with the stitches great fun. So can now complete my first quilt. The buying of the machine was a lovely experience and fairly local to me and I know I can go back with any queries or servicing needs.

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A truly ghastly experience with this shop and it's disingenuous proprietor. All smiles while selling and taking our money but a complete lack of customer service when our new machine was nothing but trouble from the first day. My husband had to threaten the shop owner a Mr. Cox with legal action to get our money back. WE CANNOT RECOMMEND THIS BUSINESS.

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