Chelmsford, United Kingdom
1 Reeves Way, South Woodham Ferrers
N/A
+441245690292
Delicious, arrived on time and will order again.
like
Been waiting a long time
First time visiting over the weekend. Prompt, polite service & food was wonderful. I'll be returning again soon.
Really nice food and really nice that they do dim sum.
This used to be my 'go to' Chinese takeaway but after a bad customer service experience I will not be going back. The food is good, but when you pay the price for a takeaway, you want it all to be there when you get home. Sadly this time when I got home, it was missing the rice. So I quickly rang them expecting a sympathetic response. What I actually got was a come back and get it attitude along with a well if you want to wait then we'll deliver. I pointed out that the chicken dish would be going cold whilst i come back or wait so could they re-do that dish seeing as how it was their fault. Answer....no. I don't expect to have to put the meal in the microwave to heat it up whilst I correct THEIR mistake. I went back to get my rice and got a shrugged shoulders kind of sorry mate. Here's the news Hot Wok, work on your customer service. Chicken balls are a lot cheaper than your reputation. So long from an ex-customer. We aren't short of takeaways here.
Deli
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