Thurso, United Kingdom
2 Sinclair St
$$
+44 1847891999
N/A
Usually a positive experience. No major complaints. The introduction of the Happy Munchy Box is a game changer.
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1st time here ..very nice I had the chicken noodle soup ..delicious a chow mein ..very nice .and a few other bits and pieces all very tasty my only disappointment was the king prawn balls which were obviously microwaved in future I will get my prawn balls from. The Chinese round the corner eighty eight apart from that everything else I will get from here..very nice Charlie chan thanx but pull ur socks up with the prawn balls
We ordered over the phone and were told it would be ready in half an hour, so we had a short walk. And cane back later that day. When we arrived we were informed that the food wasn't ready just yet and it would be ready soon. 45 minutes after ordering a member of staff came out later saying they had run out of duck giving the impression that even though the food was supposed to be ready 15 minutes ago, they hadn't even started! So we waited and waited until finally another member of staff came out asking what meat came with the dish we ordered giving the impression they still hadn't started it even though 15 minutes ago the 1st member of staff said it would be ready in 5 minutes. After 1 hour of waiting, we were still asked what dishes we wanted and we were too fed up to wait any longer, so we drove off. The last member of staff that came to us said there was only one dish left to make, but then we're questioned about other dishes. The idea of having takeout was to have a night of cooking but in the end, that did not happen and we were not able to try the food. Looking at other reviews though the food sounds highly rated and delicious but on this occasion we could not try the food which was a shame. Overall comments: I would not come here, bad service and appalling waiting times, I definitely would not recommend anyone to come to this restaurant specifically for takeaway, on the next street there was a lovely Chinese restaurant and takeaway which had lightning service and delicious food, if you come to Thurso andd want a good Chinese takeaway, this is the place to go.
Nice food with reasonable price and delivery
Ordered at 1700 for 1830. Travelled 20 min to get there. Arrived \sorry will be 20 min\ waited 20 min. Sorry will be at least another 20. No organisation, no call nothing. Terrible terrible service. Shouldnt accept more orders than they can cope with and if they run behind contact the customer.
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