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Champaign Ford City

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Champaign, United States

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Car accessories store· Car finance and loan company· Lincoln dealer· Truck dealer· Used truck dealer· Auto Repair· Ford dealer· Car dealer· Car manufacturer· Motor vehicle dealer· Used car dealer

Champaign Ford City Reviews | Rating 4.6 out of 5 stars (5 reviews)

Champaign Ford City is located in Champaign, United States on 701 W Marketview Dr. Champaign Ford City is rated 4.6 out of 5 in the category car accessories store in United States.

Address

701 W Marketview Dr

Phone

+1 2173520462

Service options

DeliveryIn-store shopping

Accessibility

Wheelchair-accessible entranceWheelchair-accessible toilet

Offerings

Car washOil changeRepair services

Open hours

...
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M

MacLeod Hageman

I had a great experience buying my used Jeep! From the test drive to signing on the dotted line, it was a breeze. I've lived all over the United States, and this was the easiest car-buying experience I've ever had.

T

Teresa OConnor

We are done taking our car to Champaign Ford City. We purchased it there 6 years ago. The first couple of years we received adequate service. Since then the service has gone down hill quickly. We got our second set of tires from them because they would not rotate the previous set of tires since they were not purchased there. When we picked the car up after over 1000 of new tires, the did not even wash the marks off the new tires. When we called to complain, they said if we could bring it back, they would take care of that. Fast forward to yesterday when I took it in for an oil change, inspection, and tire rotation. The gentleman who checked me in was a bit rude because I did not make an appointment. All the previous times I tried to make an appointment I was told service was on a first come first serviced basis. Then about an hour later they handed me a colorful report and everything was in the green. Surprising to me, as the last time it was there for an oil change, the brakes were in the yellow. With over 77,000 miles on the car and the brakes are original we expected them to mention the brakes. The car was not vacuumed and they claim that they can no longer wash it because it is a convertible. Another lack of service is they did not reset the oil/service light. When I checked it said 18% which it typically says 100% after an oil change. Thanks, but no thanks Champaign Ford City. We are done with you!

M

Mike McCoy

We are traveling from Wisconsin to Florida. Our 2017 Ford Expedition lost AC en route. We stopped by this dealer at 1pm for service. I was treated rudely and told there was absolutely no room in their schedule to check on our problem. Their only advice was that I google other ford dealers along my route. Wow...like I didn’t know that. First impressions are the lasting ones. This management and service team needs to read the book “Excellence Wins” and implement some “customer-first” practices.

B

Brad Butler

Excellent service, everyone was very pleasant and professional. Simple oil change and tire rotation, was in and out in about an hour. Great job!

I

I've Always Been Crazy

Made me change order based off vin. For more money of course. Sent me wrong part after tying original order up for 2 days. Now it’s a week and I still have wrong part

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