Cebu, Philippines
MEPZ 1, Lapu-Lapu City
$$
+63325127257
N/A
Great place to chill and hang out. They have safety countermeasures against COVID19. Good service and you can pay via GCash too.
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Wanted to surprise my fiancé by ordering some drinks from this store through grabfood; and I was the one who got surprised and infuriated instead. I ordered one (1) Tall Signature Hot Chocolate with Caramel Syrup and extra whip cream. What she received came with no whip cream or caramel syrup. She didn't even realized it was wrong until I noted how the drink was different and there was no whip cream or syrup. I've been trying to call the store to file a complaint and ask for an explanation but no one is picking up. I've also tried the toll-free customer service numbers and nothing is working. It may seem petty but it's not even about the amount at this point. It's about not giving your customer what they are paying for. This ended up causing a dismal start of my day and will continue to ruin the rest of it unless they answer my calls or I will get to their store at the end of my work to resolve this issue. UPDATE: Miss Jay, who accommodated me was kind enough to explain that for deliveries, whip cream is disallowed by all their branches. This should be reflected in their product photos imo so as not to lead on customers into. As for the rest, they were quick to apologize and provide compensation, but more importantly took note and took action in order to address the issue. Hope this doesn't happen to anyone else.
I always love my starbucks experience. Coffee jelly lover here
cozy place and very accommodating people attending their customers
Always serving the best coffee ️
Great place. If only you could use non-plastic coffee lid, that'd be better for mother Earth .
Nice peoplw, always treat you well. Not like normal filipinos. Great place! Been going there eight years.
Love the coffee and the staff are really nice.
Deli
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